Contact Us
We’d love to hear from you. We’re here to answer your questions and listen to your suggestions.
Frequently Asked Questions
Have questions? We have answers.
Do you accept reservations?
Yes, we accept reservations. Please call us or book online through our website.
What are your operating hours?
Gerly Inc operates 24 hours a day, 7 days a week including Holidays to ensure our community always has access to safe and reliable transportation. Whether it’s an early morning medical appointment, a late-night discharge, or a last-minute ride, our team is always ready to help.
No matter the time — we’re here for you.We are open from 8 AM to 6 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.
How to request your ride?
Booking a ride with Gerly Inc is quick and convenient — and we’re available 24/7.
1. Call Us Anytime
For the fastest service, call
📞 <a href=”tel:+16468373692″>646-837-3692</a>
2. Request Your Ride Online
Fill out our online booking form with:
Request a Ride3. We Confirm Your Booking
Our team reviews your request and confirms your ride by phone or email.
4. Your Driver Arrives On Time
Enjoy a safe, comfortable ride with our professional and friendly drivers.
We proudly operate 24 hours a day, 7 days a week to serve our community.
Is my personal/medical information safe?
Yes. Gerly Inc complies with HIPAA privacy regulations. Your information is kept confidential and is only used to provide safe and reliable transportation.
What areas do you serve?
We currently provide transportation services throughout Worcester and Middlesex Counties, including Leominster, Fitchburg, Lowell, and surrounding areas, with the flexibility to serve additional Massachusetts communities as needed.. If you’re unsure whether we cover your location, feel free to contact us.
Do you offer medical or non-emergency medical transportation?
Yes, we provide safe and reliable non-emergency medical transportation including:
- Doctor’s Appointments
- Hospital Discharges
- Dialysis
- Physical Therapy
- Senior Center & Adult Day Program Transport
- Social Outing/Shopping
- And More…
How do we pay?
We accept several convenient payment methods to make your ride easy and stress-free:
- Credit or Debit Cards
- TD Bank Online Payment — use our secure bank link: https://app.autobooks.co/pay/gerly-2
- ACH payments
- Digital payments (such as Zelle send to : bo*****@******nc.com)
- Invoices for facilities or recurring clients
- QuickBooks Invoice — pay directly after receiving an invoice
Payment is completed before the ride, unless otherwise arranged.
Receipts are available upon request.
Are your vehicles safe and ADA compliant?
Yes. All our vehicles are ADA accessible and equipped with fire extinguishers, emergency kits, GPS, cameras, and safety restraints to ensure a secure and comfortable ride for all passengers.